Privacy Policy

1. Introduction

Jump Start Seattle ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our car jump start and battery services in Seattle, Washington, visit our website, or contact us.

By using our services or visiting our website, you consent to the practices described in this Privacy Policy. We serve customers throughout the Seattle metropolitan area, including Downtown Seattle, Capitol Hill, Ballard, Fremont, Queen Anne, West Seattle, and surrounding neighborhoods.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and physical address in Seattle or surrounding areas.
• Vehicle Information: Make, model, year, and license plate number of your vehicle.
• Location Information: Your current location in Seattle when requesting our jump start services.
• Payment Information: Credit card details, billing address, and other financial information necessary to process payments.
• Service History: Information about past services we've provided to you in the Seattle area.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and usage, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit on our site
• Time and date of your visit
• Time spent on those pages
• Referring website addresses

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

3. How We Use Your Information

We use the information we collect for various purposes, including:

• Providing our 24/7 jump start services throughout Seattle
• Processing payments for our services
• Communicating with you about your service requests
• Sending you service confirmations and updates
• Responding to your inquiries and customer service requests
• Improving our website and services
• Sending promotional communications about new services or special offers
• Conducting research and analysis to better serve Seattle drivers
• Complying with legal obligations
• Protecting our rights, property, or safety, and that of our customers or others

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These service providers are contractually obligated to use your information only for the purposes of providing services to us.

4.2 Business Transfers

If Jump Start Seattle is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

4.3 Legal Requirements

We may disclose your information where required to do so by law or subpoena or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our services.

4.4 With Your Consent

We may share your information with your consent or at your direction.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

We are particularly careful with payment information and follow industry standards for securing such data. When you make a payment for our jump start services in Seattle, your payment information is encrypted during transmission.

6. Your Rights and Choices

6.1 Marketing Communications

You can opt out of receiving promotional emails from us by following the unsubscribe instructions in those emails. Even if you opt out of receiving promotional communications, we may still send you service-related communications.

6.2 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect certain features of our website.

6.3 Access, Update, or Delete Your Information

You have the right to:

• Access the personal information we have about you
• Request that we correct or update any information you believe is inaccurate
• Request that we delete your personal information

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take appropriate action.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Jump Start Seattle
Phone: 206-591-9140
Email: [email protected]
Address: Seattle, WA